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Legal › Contact

Contact

puh.gg is operated by Puh Network. One address reaches our team for every topic. Please write in English or German and include your puh.gg username, so we can find your account.

[email protected]
For every topic, including the Digital Services Act
Write an email

Support

Help with your account, your page or a purchase: open a support ticket on our Discord server or email us. Found a bug? Open a support ticket too and tell us what happened and where.

Abuse and safety

Scams, phishing, impersonation or illegal content: use the report form. Reports go straight to our moderation team. If someone is in danger, call the police first.

Copyright and other rights

If content on puh.gg infringes your copyright, trademark or personality rights, follow our copyright policy and send your notice to our email.

Privacy

Requests under the GDPR (access, correction, deletion, objection) go to our email. See the privacy policy.

Purchases and withdrawal

Questions about an order, a refund or a withdrawal: add the email of your account and the date of the order. The Terms of Service explain your right of withdrawal.

Community

Helpers on our Discord server answer questions and help with your profile. Ideas go to the suggestions channel.

Point of contact under the Digital Services Act
For users and for authorities of the EU member states, the European Commission and the European Board for Digital Services: [email protected]. We communicate in English and German.
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